We are full steam ahead with educating our staff in Person Centred Care, encouraging staff to treat each resident as an individual, with individual needs and wants.
Life histories, we encourage relatives' contribution, are used to help us get to know each residents, with their own personalities and pasts. Understanding the reasons behind their actions and the people, places and belongings which are important to them can help to overcome the frustration and fear someone may experience at being unable to express what they want.
We have work to do to shift the task orientation of staff, who believe that they will get into trouble for sitting down and having a cup of tea or chatting with a resident. I want to change the way our staff see their days at work.
We have plans for our special care unit:
- personal name plates on their room doors to aid recognition
- memory boards in each of their bedrooms that include personal items such as photographs, certificates and other memory triggers
- coloured bathroom doors and toilet seats, making them easier to see
- sensory gardens, added to the existing courtyard, which will be adapted to appeal to all the senses through the use of colours, smells, textures and sounds
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